Refund Policy

We have a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be in the same condition it was in when you received it: unworn or unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.

To initiate a return, you can contact us at support@rollerkking.com. Once your return is accepted, we will send you a return label and instructions on how and where to send your package. Items returned to us without a prior return request will not be accepted.

If you have any questions regarding returns, you can contact us at any time at rollerkking@gmail.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is faulty or damaged or if you have received the wrong item so that we can assess and correct the issue.

Exceptions / Non-Returnable Items
Some items are not returnable, such as perishable goods (e.g. food, flowers or plants), custom-made items (e.g. special orders or personalized items), and personal care items (e.g. cosmetics). We also do not accept returns of hazardous materials, flammable liquids or gases. If you have any questions or concerns about your specific item, please contact us.

Unfortunately, we cannot accept returns on merchandise or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once your return is accepted, purchase a new item separately.

Refunds
Once we receive and review your return, we will notify you and let you know whether or not your refund has been approved. In that case, your refund will be automatically transferred to your original payment method. Please note that it may take some time for your bank or credit card company to process and issue your refund.